privacy policy

1. Scope

This document covers the processing of personal data collected by Master Swiss during its sales processes at points of sale, at the Customer Support service, or on the Internet and the processing of information for promotional purposes whatever the method of collection.

2. Principles

Master Swiss is committed to preserving its customers’ right to privacy, creating conditions that guarantee the selectivity and relevance of the personal data collected and providing the customer with ways to access, change or remove their information within the legal framework. current.

3. Legitimacy in Data Processing

All customer personal data contained in our databases were provided directly to Master Swiss by their holders in person, by telephone, or using forms sent electronically or on paper, always with their prior consent and for the purposes indicated on the date of collection.

4. Data Collected

The personal data collected is generally that which allows Master Swiss to develop promotional campaigns for direct marketing or to send institutional information.
The information collection process can take place in person at our points of sale with our technician, on our website at, in campaigns that involve the collection of forms, electronic or on paper, completed and sent by the customer and at telephone contact for calls received or made by our Customer Service.

5. Data transmission

Master Swiss does not transmit to third parties the personal data of its customers with the exceptions provided for by law and in the framework regulated by the National Data Protection Commission, in order to be used by them for purposes other than those indicated in the collection process.
Master Swiss may, however, subcontract tasks to external entities (for example, transport services) in order to provide the customer with the service they have contracted. In these cases, only the strictly necessary identification data will be shared, always with the objective of fulfilling the initial purpose indicated in the collection form.

6. Customer Rights

– Right to information
The personal data provided to Master Swiss are processed by the company Barcelos & Fonseca – Comércio e Serviços SA, headquartered at Av. da Liberdade 230, 1250-148 Lisboa – Portugal, tel: +351 210 029 900, email:, taxpayer No. 502 221 151, registered at the Lisbon Commercial Registry Office under the same number.

– Right of Access
Any doubt, clarification or alteration of your personal data held by Master Swiss and its automatic treatment can be addressed to the Av. da Liberdade 230, 1250-148 Lisbon – Portugal, by phone +351 210 029 900 from Monday to Friday from 9:00 am to 6:00 pm, or using the contacts indicated on
The information will only be provided after verifying the authenticity of the sender.

7. Security and Confidentiality

Master Swiss provides the necessary resources to protect information and limit access to databases, namely, control of access to the premises by unauthorized personnel, control of insertion and editing of data in the back-office, control of the use of the information collected , barriers to unauthorized logical access.