{"id":251,"date":"2021-07-23T11:22:33","date_gmt":"2021-07-23T10:22:33","guid":{"rendered":"https:\/\/masterswiss.com\/?page_id=251"},"modified":"2021-07-23T11:24:55","modified_gmt":"2021-07-23T10:24:55","slug":"complaints-book","status":"publish","type":"page","link":"https:\/\/masterswiss.com\/en\/complaints-book\/","title":{"rendered":"Complaints Book"},"content":{"rendered":"<h1 class=\"wp-block-heading\">What should you know about the Electronic Complaints Book?<\/h1>\n\n\n\n<p>Complying with the provisions of Decree-Law No. 74\/2017 of July 21, amending Decree-Law No. 156\/2005 of September 15, we have an online complaints book in order to allow our customers to make complaints to the competent authorities.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">When do we recommend using Electronic Complaints Book?<\/h2>\n\n\n\n<p>In our store we strive to satisfy our customer in the best possible way whenever there is a problem during the purchase\/delivery process.<\/p>\n\n\n\n<p>We suggest that you contact us before making a complaint in the Electronic Complaints Book in order to resolve it.<\/p>\n\n\n\n<p>To do this, we have&nbsp;<a href=\"https:\/\/masterswiss.com\/en\/contacte-nos\/\">contact form<\/a>&nbsp;in our store, which you should use whenever you have any questions, besides this form, we have several alternative forms of contact.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Do you wish to access the Electronic Complaints Book?<\/h2>\n\n\n\n<p>Access directly the portal of the\u00a0<a rel=\"noreferrer noopener\" href=\"https:\/\/www.livroreclamacoes.pt\/inicio\" target=\"_blank\">Electronic Complaints Book<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>What should you know about the Electronic Complaints Book? Complying with the provisions of Decree-Law No. 74\/2017 of July 21, amending Decree-Law No. 156\/2005 of September 15, we have the online complaints book in order to allow our customers to make complaints to the competent authorities. When we advise to use [...]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-251","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/masterswiss.com\/en\/wp-json\/wp\/v2\/pages\/251","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/masterswiss.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/masterswiss.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/masterswiss.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterswiss.com\/en\/wp-json\/wp\/v2\/comments?post=251"}],"version-history":[{"count":2,"href":"https:\/\/masterswiss.com\/en\/wp-json\/wp\/v2\/pages\/251\/revisions"}],"predecessor-version":[{"id":12765,"href":"https:\/\/masterswiss.com\/en\/wp-json\/wp\/v2\/pages\/251\/revisions\/12765"}],"wp:attachment":[{"href":"https:\/\/masterswiss.com\/en\/wp-json\/wp\/v2\/media?parent=251"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}